Praesto

Legal Documents

Master Services Agreement

General terms and conditions applicable to all Provider products and Services.

Service Attachment for Managed Services

Core managed services including monitoring, remote management, and help-desk.

Schedule of Third-Party Services

Notice of third-party service providers and waiver of claims.

Data Processing Agreement

Data security and privacy agreement including statutorily required terms.

Service Level Objectives

Targeted response times depending on level of severity of an outage

Schedule of Services

Description of managed services offered by Provider